F.A.Q
01How long is your production time?
It's about 25-30 working days after receiving deposit in seller's appointed account and confirming all artworks.
02Are you a factory?
Yes. Our factory was founded in 2011, and it is located in Zhongshan City, Guangdong Province, China.
03How can I contact you?
You can reach us by Phone / WhatsApp / WeChat: +86 15918105107, or email Jane@zschenmei.cn
04How can we make sure about the product quality after we place the order?
Before delivery, we can send photos and videos for you to check the quality. You can also arrange quality checking yourself or by a third-party inspection organization.
05What about your after-sales service provided?
All products enjoy one-year warranty for belnder motor. We offer 1% free spare parts for aftersale service. lf you have any after sales problems, we will help to solve them promptly.
06Can your support OEM/ODM?
Yes, we support OEM/ODM, and we also provide a free design for the package artworks.
07Can you support SKD/CKD?
Yes, we support SKD and CKD, and we have already done that.
08What's your main market country to cooperate with?
We mainly cooperate with over 30 brands from Latin America, Middle East, European, Asia and Africa.
